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returns
 

Please use this form to request an RA number prior to returning any equipment to Instech.


Customer Service will respond via email with the RA number and return instructions.

Request Return Authorization Number from Instech

YOUR CONTACT INFORMATION
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Name

Job Title: 

Organization

Department: 

Address: 

City: 

State: 

Postal Code: 

Country: 

Phone

Email


EQUIPMENT TO BE RETURNED

Product

Quantity

SN or Lot: 


DESCRIPTION OF PROBLEM (required field)


Return Policy: Standard items that have not been used or damaged may be returned within 60 days of of receipt for a credit or refund. A 20% restocking charge will be deducted from the refund or credit in most cases. Instech does not offer refunds or credits on special, custom or made-to-order products, such as infusion kits, peristaltic pump tube sets, special swivels, custom catheters, or products with custom modifications.